Responsible gambling

Caesars Windsor is committed to providing a safe and responsible gaming environment for all its patrons. We understand the importance of responsible gambling practices and are dedicated to supporting our guests who may be experiencing problem gaming issues.

Deposit Limits: Set Your Budget

To help you manage your spending, we offer daily, weekly, or monthly deposit limits through our Players Club desk. This way, you can set a budget for yourself and stick to it. To reduce your limits, there's a 24-hour delay; however, when increasing them, there's a 7-day wait.

Time-Outs: Take a Break

If you're feeling overwhelmed or want to take a break from gaming, our Time-Out option allows you to suspend your account for varying periods:

• 24 hours
• 7 days
• 30 days

This feature gives you time to reassess your habits and avoid any potential harm.

Self-Exclusion: A Long-Term Solution

If you're struggling with problem gambling or want a break from gaming entirely, our Self-Exclusion program offers flexible options:

• 6 months
• 1 year
• 2 years
• 5 years

Once your account is excluded, it will remain so for the selected period. Upon expiration, you'll have the option to rejoin and play responsibly.

Session Reminders: Stay on Track

To prevent excessive gaming sessions, our Session Reminder feature alerts you after:

• 1 hour of continuous play
• 2 hours of consecutive gaming

This gentle nudge can help you maintain a healthy balance between gaming and other aspects of your life.

Loss Limits: Manage Your Risks

Customize your daily or weekly loss thresholds to suit your comfort level. When reaching these limits, your account will automatically suspend further gameplay, helping prevent financial difficulties.

Links to Support Organizations: We encourage responsible gambling practices and partner with organizations offering support for those struggling:

• ConnexOntario Problem Gambling Helpline
• Responsible Gaming Council (RGC) - Ontario-based organization
• Gamblers Anonymous (GA) - Local Windsor chapter meetings available on our website

We also provide information and resources from the Canadian Centre on Substance Use and Addiction (CCSA).